MetLife

Retention Business Development Manager  

Job Location: Remote or hybrid (Office location is Brighton)

MetLife culture 

(Click here to find out more about what we do) 

We are building a purpose-driven and inclusive culture that energizes employees to make a difference. MetLife's diversity of people commitment ensures our employees are empowered, thriving, and feel like they belong. These efforts begin with our purpose — Always with you, building a more confident future. As a purpose-driven company, we are strengthening our resolve to help build a workforce and society that protects all people, values all voices, and creates economic growth and opportunity for all. We believe in possibilities, making progress together starting with our people.

Benefits

We are proud to reward our colleagues with benefits that make a difference to them and their community. Along with an excellent base salary and annual discretionary bonus (plus commission, if you are a sales professional), you will also get the following: 

• Pension plan: MetLife contributes 9% core, with additional matching up to 4%. Your 4% contribution results in a 13% company contribution.
• Life assurance: 4x salary
• Annual leave: 25 days, with option to buy or sell up to 5 days
• Income protection: 60% of salary
• Private medical insurance
• Funeral Concierge service
• Access to wellbeing apps: Help@Hand and YuLife

Role Value Proposition:  

As an Employee Benefits Retention Business Development Manager, you'll focus on maximizing the value of our Group Life and Group Income Protection schemes. Reporting to the Deputy National Sales Manager, you'll drive customer retention and portfolio growth, collaborating with various teams to deliver outstanding results.

Key Responsibilities:  

• Increase portfolio growth by 15% through key broker relationships.
• Develop strong relationships with brokers and end-client decision-makers.
• Manage policy lifecycles and negotiate rate reviews to drive retention.
• Identify and address at-risk schemes, working to retain them.
• Update our CRM system with competitor feedback to support pricing strategies.
• Manage onboarding and promote value-added services for schemes over £100k.
• Collaborate with operations to ensure excellent service within agreed timelines.
• Present Proactive Data Reports for schemes £250k+ to brokers and clients.
• Implement processes to manage outstanding cash effectively.
• Share thought leadership and marketing campaigns with brokers and clients.

Essential Business Experience and Technical Skills: 

Required: 

• Proven track record in Business Development within a Client and/or Broker environment
• Excellent communication skills for interacting with internal departments and external stakeholders
• Experience in providing high-quality customer service to brokers and end clients
• Expertise in working with Marketing and "Value Add Service" providers to drive client engagement
• Strong commercial and strategic mindset
• Expert knowledge and skills relevant to all aspects of the job
• Attention to detail and ability to work under pressure
• Ownership and personal responsibility for timely, high-quality work

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

MetLife will assist in the funding of Professional Fees for employees where it is relevant and aligned to your position within the organisation.  MetLife reserve the right to make a judgement on whether the subscription is relevant or not to your role as well as cease the payment at any time. This type of subscription will not incur “benefit in kind” tax.  

We welcome applications from candidates of all backgrounds, ethnicities, genders, religions and sexual orientations.

We strive to find the best candidate for all positions and a diverse range of applicants ensures we widen our talent pool in order to achieve this.  

Those with disabilities and neurodiverse conditions, please do let us know about your reasonable adjustments to ensure that we can best meet your needs.  Please send an email to ryan.preston@metlife.com Please note, that resumes and other inquiries unrelated to the need for a reasonable accommodation submitted here will not be acknowledged.

Here at MetLife UK we are proud of our interests outside of our core business. To learn more about these please check out https://www.metlife.co.uk/about-us/corporate-social-responsibility/ & https://www.metlife.com/sustainability/MetLife-Foundation/ 

 #LI-WRAPJOB #LI-RP1 #MIM #AllTogetherPossible #MetLifeProud