Primary Location
New York, New York
Country
United States
Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
05-Feb-2026
Job ID
5626
Description and Requirements
Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions – life, disability, dental, vision, and voluntary benefits – tailored to today’s employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.
MetLife are looking for 360Health Program Manager who is passionate about advancing health outcomes and making a meaningful difference in the life insurance industry. This role will be a critical supporter of our award-winning 360Health program, a comprehensive health and wellbeing initiative supporting customers and their families at every stage of their health journey.
As our 360Health Program Manager, you will play a pivotal role in shaping and ensuring the clinical accuracy of our 360Health content and services. You will be responsible for developing, implementing, and maintaining high-quality, evidence-based resources that empower Australians to live healthier, longer lives. You’ll collaborate closely with cross-functional teams including Customer Experience (CX), digital, and clinical experts to continuously enhance our digital health offerings and deliver seamless, integrated experiences for our customers.
- Develop, review and copy-edit clinical content relevant to 360Health for appropriateness, accuracy and relevance to audience.
- Seek out best practice in health and wellbeing, ideate and solution for improvements to service offerings.
- Identify emerging health trends and integrate evidence-based practices into program offerings.
Required Qualifications
- Ensure content and program compliance with Australian health regulations, privacy laws, and best practice standards.
- Maintain clinical protocols and quality assurance frameworks are adhered to.
- Ensure clinical integrity across content and service offerings. Collaborate with technology, clinical and commercial partners to ensure propositions meet customer, risk, quality, and regulatory requirements.
Preferred Qualifications
- Ensure content and program compliance with Australian health regulations, privacy laws, and best practice standards.
- Maintain clinical protocols and quality assurance frameworks are adhered to.
- Ensure clinical integrity across content and service offerings. Collaborate with technology, clinical and commercial partners to ensure propositions meet customer, risk, quality, and regulatory requirements.
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is 65,000-90,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Recognized
on Fortune magazine's list of the "World's Most Admired Companies",
Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies
to Work For®, MetLife, through its subsidiaries and affiliates, is one of the
world’s leading financial services companies; providing insurance, annuities,
employee benefits and asset management to individual and institutional
customers. With operations in more than 40 markets, we hold leading positions
in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose
is simple - to help our colleagues, customers, communities, and the world at
large create a more confident future. United by purpose and guided by our core
values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and
Think Ahead - we’re inspired to transform the next century in financial
services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
65,000-90,000