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都市
Noida
国
インド
勤務スケジュール
フルタイム 正社員
就労形態
ハイブリッド（在宅勤務）
転勤サポートあり
いいえ
掲載日
02-年齢-2024
ジョブID
3841

概要と必要条件

 

Position Summary

 

 

The AV Engineer is responsible for ensuring the smooth operation of AV equipment and systems within the office environment. This role involves supporting AV calls, maintaining AV devices, troubleshooting technical issues, and collaborating with other IT and AV Vendors to provide high-quality AV services to the organization. 

AV Engineer is responsible for conducting and coordinating webinars, including setup, dry runs, rehearsals, after-webinar recording.

 

Job Responsibilities

 

  • AV Call Support: Provide technical support for audio and video conferencing calls over MS Team, Cisco Webex including setup, testing, and troubleshooting. 
  • Ensure that AV equipment is functioning correctly during meetings and conferences. 
  • Assist with connecting remote participants and troubleshooting connectivity issues. 
  • AV Device Maintenance: Regularly inspect, maintain, and update AV equipment to ensure optimal performance. 
  • Perform routine checks on projectors, displays, microphones, cameras, and other AV devices.
  • Coordinate equipment repairs and maintenance with AV vendors as necessary.
  • Perform AV checklist and share status update daily.
  • Deep knowledge of Crestron, Biamp, Shure and cisco technology (Troubleshooting and Installation)

Education, Technical Skills & Other Critical Requirement

 

Education

Bachelor's degree in information systems, or related field

 

Experience 

(In Years)

 ~ 2 years of experience in audio and video equipment and system installation, maintenance, and troubleshooting

 

Technical Skills

  • Associate degree or higher in audio engineering, video production, or related field.
  • Knowledge of audio and video equipment and system standards, protocols, and best practices.
  • Cisco collaboration devices (troubleshooting, knowledge of Webex control hub )
  • Knowledge of Biamp, shure (troubleshooting, Biamp servers, I/O cards etc)
  • Crestron technology (Troubleshooting matrix switchers, control processor’s, knowledge of I/O cards in chassis )
  • Proficiency in using audio and video equipment and system tools, software, and applications.
  • Ability to read and interpret audio and video equipment and system diagrams, schematics, and manuals.
  • Excellent communication, customer service, and problem-solving skills.
  • Attention to detail, accuracy, and quality.
  • Ability to work independently and as part of a team.
  • Availability to work flexible hours, including nights, weekends, and holidays.

 

Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops

NA

 

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.


Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!