Descrição e requisitos
MetLife’s Global Business Solutions (GBS) team delivers enterprise-wide solutions and services with agility and efficiency, enabling scaled capabilities across our global organization. GBS comprises of enterprise teams leading change initiatives, vendor management and procurement, business resilience, and end-to-end shared services through MetLife’s Global Capability Center, which delivers solutions in technology, service, operations, and finance. By driving enterprise-wide solutions at scale, and through seamless collaboration across global business functions, you’ll help MetLife create value and stay ahead in an ever-evolving landscape. Join a team that transforms challenges into opportunities and delivers lasting success across the enterprise.
As our 360Health Program Manager, you will play a pivotal role in shaping and ensuring the clinical accuracy of our 360Health content and services. You will be responsible for developing, implementing, and maintaining high-quality, evidence-based resources that empower Australians to live healthier, longer lives. You’ll collaborate closely with cross-functional teams including Customer Experience (CX), digital, and clinical experts to continuously enhance our digital health offerings and deliver seamless, integrated experiences for our customers.
- Develop, review and copy-edit clinical content relevant to 360Health for appropriateness, accuracy and relevance to audience.
- Seek out best practice in health and wellbeing, ideate and solution for improvements to service offerings.
- Identify emerging health trends and integrate evidence-based practices into program offerings.
Develop, review and copy-edit clinical content relevant to 360Health for appropriateness, accuracy and relevance to audience.
Seek out best practice in health and wellbeing, ideate and solution for improvements to service offerings.
Identify emerging health trends and integrate evidence-based practices into program offerings.
Identify emerging health trends and integrate evidence-based practices into program offerings.
Ensure content and program compliance with Australian health regulations, privacy laws, and best practice standards.
Maintain clinical protocols and quality assurance frameworks are adhered to.
Ensure clinical integrity across content and service offerings. Collaborate with technology, clinical and commercial partners to ensure propositions meet customer, risk, quality, and regulatory requirements.
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!